Take Orders From Anywhere Your Customers Are
One Inbox. Every Channel. AI-Powered.
PizzaBoy Omnichannel enables your pizzeria to accept and process orders from any platform your customers prefer. From social media DMs to text messages, calls and online ordering – our AI handles it all in one unified inbox, ensuring you never miss an opportunity to serve your customers.
One Inbox to Rule Them All
Accept orders and respond to customers from every platform without switching between apps.
AI-Powered Conversations
Our advanced AI understands customer messages, processes orders, and responds naturally in seconds – just like a real employee would.
Unified Messaging
All customer communications in one place – SMS, social media, email, and web chat – so you never miss an order or important message.
Order From Any Channel
Let customers place complete orders through text, Facebook, Instagram, WhatsApp, or any other platform they prefer to use.
VIP Customer Recognition
Automatically identify returning customers across all channels for personalized experiences and one-click reordering.
Smart Message Classification
PizzaBoy Omnichannel doesn't just collect messages – it understands them. Our AI automatically categorizes incoming communications as orders, questions, feedback, or reviews, and prioritizes them accordingly.
- Automatic order detection and processing
- Smart routing of urgent messages
- Quick responses to common questions
- Review sentiment analysis and response suggestions
Message Classification
How PizzaBoy Omnichannel Works
A seamless process for handling all customer communications and orders
Connect Your Channels
Quickly integrate your social media accounts, SMS number, and other messaging platforms into the PizzaBoy system.
AI Learning
Our AI studies your menu, pricing, business rules, and customer history to provide accurate and personalized responses.
Automatic Responses
Let the AI handle routine orders and questions while flagging complex issues for your attention in the unified inbox.
Seamless POS Integration
Orders from any channel are automatically processed in your existing POS system for a streamlined workflow.
Every Channel Your Customers Use
Be where your customers are and let them order however they prefer
SMS Ordering
Let customers text their orders directly to your pizzeria. Our AI handles the entire conversation, confirms details, and processes payment.
Facebook Messenger
Process orders right from Facebook without redirecting customers. They can order, pay, and track delivery without leaving Messenger.
Instagram DMs
Turn Instagram engagement into orders. Customers can DM your pizzeria and place orders through an interactive conversation.
Reach international and privacy-conscious customers through WhatsApp ordering, with full menu browsing and order tracking.
Phone Calls
Our AI voice assistant can take phone orders during peak times or after hours, understanding complex orders and special requests.
Web Chat
Embed a smart ordering assistant on your website that can answer questions and process complete orders without forms.
VIP Ordering Experience
Give your loyal customers the ultimate convenience with cross-platform recognition and one-click ordering
One-Line Ordering from Any Channel
VIP customers can place their entire order with a single message. "I'll have my usual," "Same as last time," or even just "Hungry!" is all it takes for registered customers to place their favorite order again.
Cross-Platform Recognition
Our system recognizes your customers whether they text, call, or message on social media, providing a consistent experience.
Order History Access
VIP customers can easily reorder past meals or modify previous orders without starting from scratch.
Saved Payment Methods
Securely store payment information for frictionless checkout through any communication channel.
Saved Delivery Addresses
Multiple address options like "home" and "work" that customers can reference in natural language.
See Omnichannel in Action
Watch how PizzaBoy handles orders and inquiries across different platforms
SMS Ordering Demo
See how customers can place orders via text message
Social Media Integration
Processing orders from Facebook and Instagram
Voice Ordering
How our AI handles phone orders automatically
Unified Inbox Demo
Managing all communications in one place
What Pizzeria Owners Are Saying
Hear from businesses that have transformed their customer communications
"We used to miss so many orders because we couldn't answer the phone during rush hour. With PizzaBoy Omnichannel, we've increased our order volume by 35% while actually reducing stress on our staff. Customers love being able to text us their orders, and the AI handles it perfectly. It's like having a dedicated ordering specialist working 24/7."
"The VIP ordering feature is incredible. Our regulars absolutely love that they can simply text 'the usual' and get their favorite pizza delivered without any hassle. We've seen a 28% increase in repeat orders since implementing the system. What's even better is that the AI remembers customer preferences across all channels - whether they call, text, or message us on Facebook, they get the same personalized experience."
"PizzaBoy Omnichannel has transformed how we interact with our college student customers. They rarely call anymore - it's all texting and Instagram DMs. Before, we were missing these orders completely. Now, our business is thriving with young customers who appreciate being able to order through the platforms they already use. The system paid for itself within the first month just from the new orders we captured."
Complete Your PizzaBoy Suite
Discover our other solutions designed specifically for pizzerias
PizzaBoy Core
The complete AI-powered business solution for pizzerias with online ordering, free website, and marketing automation.
- Free Website Design
- Zero-Commission Ordering
- POS Integration
- Marketing Automation
CaterBot.ai
Specialized solution for pizzerias handling large orders and catering events, with advanced logistics and inventory management.
- Catering-Specific Ordering
- Logistics Management
- Automated Inventory
- Staff Scheduling
Also Available for Other Food Businesses
The same powerful omnichannel technology customized for different restaurant types:
Ready to Accept Orders from Anywhere?
Join hundreds of pizzerias using PizzaBoy Omnichannel to communicate with customers on their terms.
Connect Your Channels Today
Take the first step toward unified messaging and omnichannel ordering. Fill out the form to schedule a personalized demo and consultation.