Privacy Policy

1. Information We Collect

We collect information to provide and improve our services. The types of information we gather fall into two categories:

• Information You Provide Directly: This includes personal information you provide when you fill out a contact form, purchase a product or service, or otherwise communicate with us. This may include your name, email address, phone number, and payment information.
• Information Collected Automatically: When you visit proscris.com, we automatically collect certain information about your device and browsing activity. This includes your IP address, browser type, operating system, referral URLs, pages viewed, and timestamps of your visits.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our website and services.
• To improve, personalize, and expand our website by analyzing how users interact with it.
• To process your transactions and manage your orders.
• To communicate with you, either directly or through one of our partners, for customer service, to provide you with updates, and for marketing and promotional purposes.
• To detect and prevent fraud and security issues.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and to hold certain information. Below are the specific third-party analytics tools we use:

• Google Analytics: We use Google Analytics to track and report website traffic. It helps us understand user demographics and behavior. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on.
• Meta Pixel: We use the Meta Pixel (formerly Facebook Pixel) for conversion tracking, optimization, and remarketing purposes. This allows us to measure the effectiveness of our advertising on Meta's platforms (Facebook and Instagram) and to deliver targeted ads to website visitors. For more information on Meta's privacy practices, please visit their Data Policy.
• Microsoft Clarity: We use Microsoft Clarity to capture how users interact with our website through behavior metrics, heatmaps, and session replays. This helps us improve our products and identify usability issues. All data, including personal data such as names and email addresses, is masked before being sent to Clarity. For more information, see the Microsoft Privacy Statement.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

4. Data Security

We use commercially reasonable administrative, technical, and physical measures to safeguard your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access, update, or delete the information we have on you.
• The right of rectification.
• The right to object to our processing of your personal information.
• The right of restriction.
• The right to data portability.
• The right to withdraw consent at any time.

To exercise any of these rights, please contact us using the information provided below.

6. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we will take steps to remove that information from our servers.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: info@proscris.com
• By visiting this page on our website: proscris.com/contact