Always On, Always Knowledgeable™
ShopKeep AI Concierge turns your product data, SOPs, and best practices into a powerful customer service agent that never sleeps. Provide instant answers, personalized recommendations, and seamless assistance across your entire WooCommerce store.
Trained on your entire product catalog, FAQs, and internal knowledge base.
Always available to help customers, regardless of time zone or holidays.
Fine-tune your AI with custom instructions, tools, and personality.
Seamlessly transfers complex issues to your human support team.
Knowledge that grows with your business
AI Concierge automatically ingests your entire product catalog, support documentation, SOPs, and company policies to provide accurate, consistent answers to customer questions. It understands product details, pricing, availability, shipping policies, return procedures, and more.
Configure every aspect of your AI Concierge through our intuitive dashboard. Set custom instructions, define the agent's tone and personality, create special functions, and integrate with your existing tools and systems.
Provide a seamless, helpful experience that increases customer satisfaction and sales. AI Concierge helps customers find products, answers questions, troubleshoots issues, and provides personalized recommendations.
Meet your customers wherever they are. AI Concierge seamlessly integrates across your website chat, email, SMS, and popular messaging platforms to provide a consistent experience everywhere.
Gain valuable insights from customer interactions. AI Concierge provides detailed analytics on common questions, customer satisfaction, product interest trends, and opportunities for improvement.
Simple setup, powerful results
Install our plugin and connect to your WooCommerce store to import product data.
Upload your SOPs, FAQs, and company policies to train the AI on your business rules.
Set your AI's personality, tone, and configure advanced features like tools and functions.
Add the AI Concierge to your website and watch it handle support 24/7.
Try the interactive demo below
Complete control over your AI assistant
Automatically syncs with your WooCommerce products
Import SOPs, FAQs and training materials
Knowledge updates as your store changes
Configure how your AI responds and behaves
Create special tools for your AI assistant
Connect to your existing business systems
Track volume, resolution rate, and satisfaction
See what customers are asking most frequently
AI-generated content and training recommendations
Choose the plan that works for your store
Three monthly payments of $55
30-Day Money-Back Guarantee. If you're not completely satisfied, we'll refund your purchase.
Join hundreds of businesses improving customer support with AI
"We were spending over 40 hours a week answering basic product questions. After implementing AI Concierge, our team now focuses only on complex issues while the AI handles 78% of all inquiries automatically. Our response time went from hours to seconds, and customer satisfaction is up 22%."
"The ability to customize the AI's knowledge and personality has been game-changing. We trained it on our unique product line and company voice, and customers often can't tell they're talking to an AI. The best part is it gets smarter every day as we add more information to its knowledge base."
"We were initially skeptical about using AI for customer support, but AI Concierge has exceeded our expectations. It handles 90% of sizing questions, order status inquiries, and product recommendations perfectly. When it does need to hand off to our team, the context transfer is seamless. Our support costs are down 64% since implementation."
Everything you need to know about AI Concierge
AI Concierge connects directly to your WooCommerce store to automatically import your entire product catalog including names, descriptions, prices, categories, attributes, and images. For company policies and SOPs, you can upload documents to the knowledge base or connect to existing systems like Notion, Google Drive, or Confluence. The AI processes all this information to create a comprehensive understanding of your business, and it automatically updates as your store changes.
AI Concierge is fully customizable across multiple dimensions. You can define system instructions that guide how the AI responds, its personality, tone, and behaviors. You can create custom tools and functions for specific tasks like checking real-time inventory or processing returns. The platform supports API integrations with your existing business tools, and you can fine-tune how the AI handles different types of customer inquiries through multi-context processing settings. Everything from appearance to behavior can be tailored to your brand.
AI Concierge is designed to recognize when it can't confidently answer a question or when an inquiry requires human judgment. In these cases, it seamlessly transfers the conversation to your human support team through your existing helpdesk system (like Zendesk, Intercom, or Freshdesk). The entire conversation history and context is passed along, so your team can pick up right where the AI left off. You can define exactly when and how these handoffs occur based on your preferences.
Yes, AI Concierge excels at product recommendations. It understands your entire catalog and can recommend products based on customer requirements, compatibility with other products, use cases, and customer preferences. It can handle complex queries like "I need a waterproof watch under $200 that works with Android" or "What accessories would work with the camera I bought last month?" The AI uses both explicit product attributes and contextual information from product descriptions to make relevant suggestions.
Security is a top priority. All customer conversations are encrypted in transit and at rest. Personal information is automatically redacted when not needed. AI Concierge is fully GDPR and CCPA compliant, and we provide tools for managing data retention policies. The system is designed to access only the information it needs to answer customer questions, and you can configure exactly what data it has access to. We also offer EU-only data processing options for businesses with specific regional requirements.
No technical skills are required. AI Concierge is designed to be user-friendly for store owners of all technical levels. Our setup wizard guides you through the entire process, from connecting your WooCommerce store to customizing your AI's personality. Most users can get up and running in under 30 minutes. For advanced customizations like custom tools or API integrations, we provide both a no-code interface and documentation for developers if you want to take things further.
Join hundreds of store owners providing 24/7 AI-powered assistance to their customers.
