PizzaBoy Unified Inbox - Manage All Customer Communications In One Place

One Inbox. Every Platform. Total Control.

Simplify Your Customer Communications

PizzaBoy's Unified Inbox brings all your customer messages into one streamlined dashboard. Respond to Facebook comments, Instagram DMs, text messages, and review platforms without switching between apps—saving you time while providing a consistent brand experience across all channels.

All Messages in One Place
Faster Response Times
Consistent Brand Voice
AI-Powered Assistance
Unified Inbox
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3
Today
Jessica Smith
Do you have gluten-free options?
2m
mikejones94
Your pizza looks amazing! Do you deliver to...
15m
Alex Thompson
I'd like to place an order for tonight...
32m
Yesterday
Google Review
⭐⭐⭐⭐⭐ Best pizza in town! The delivery was...
1d
Robert Davis
Thanks for the quick delivery yesterday!...
1d
Jessica Smith
Facebook Messenger
Hi! Do you have any gluten-free options available?
2:15 PM
AI Suggestion

"Yes, we offer gluten-free crusts in our 10" and 14" sizes for all of our pizzas! We take special care to minimize cross-contamination, though our kitchen does process items containing gluten."

Customer Context

Previous Orders
3 in last 30 days
Favorite Order
Vegetarian Supreme
Last Interaction
Positive review (5★)
Customer Since
March 2023

Powerful Inbox Management Features

Everything you need to provide consistent, high-quality customer service across all platforms

All-In-One Platform

Manage messages from Facebook, Instagram, SMS, Google, Yelp, and more—all from a single dashboard. No more switching between apps and missing important communications.

AI Response Assistant

Get intelligent response suggestions for common questions, saving you time while maintaining your brand voice. You can send AI responses directly or edit them first.

Customer Context

See each customer's complete history, preferences, and previous interactions right alongside their messages, allowing for more personalized service.

Smart Prioritization

Our system automatically highlights urgent messages, potential orders, and review responses, ensuring you focus on high-impact communications first.

AI-Powered Response Suggestions

Save time and maintain consistent messaging with intelligent, contextual response suggestions for every inquiry. The AI learns your brand voice and adapts to each customer interaction.

  • Understands customer questions and provides accurate answers
  • Customized to your menu, hours, and policies
  • Offers personalized recommendations based on customer history
  • Learns and improves from your edits and feedback
AI Response Suggestions

Be Where Your Customers Are

Why having a presence on multiple platforms matters for local businesses

Local Presence, Maximum Impact

Today's customers use multiple platforms to discover, research, and connect with local businesses. Even if you don't plan to be highly active on every platform, having a basic presence allows you to capture attention and business from customers who prefer those channels.

Our Unified Inbox makes it easy to maintain and manage your presence across all platforms without the overwhelming time commitment of monitoring multiple apps.

78%
of consumers use multiple platforms to find local businesses
67%
more likely to choose businesses that are responsive on their preferred platform
3.5x
higher conversion rate from messages that receive a response within 5 minutes

Facebook

83% of adults use Facebook to find local businesses

Instagram

90% of users follow at least one local business

Google Business

93% of local searches start on Google

Yelp

45% of diners check Yelp reviews before choosing

SMS/Text

98% open rate for business text messages

TikTok

67% of users say TikTok inspired them to shop

Want to take your platform presence to the next level?

Check out our full Omnichannel Solution that combines the Unified Inbox with AI-powered order acceptance from any platform, creating a truly seamless experience.

Explore PizzaBoy Omnichannel

Lightweight Marketing That Works

Simple strategies to maximize your digital presence without overwhelming your team

The "Minimum Effective Dose" Approach

You don't need to post daily or create complex campaigns to benefit from digital platforms. Our pizzeria clients see the best results from a "minimum effective dose" approach:

Hyper-Local Platform Saturation

Run 1-2 simple, rotating ads monthly on each platform, precisely targeted to people within your delivery radius. Even with a small budget ($50-100 per platform monthly), this approach creates an omnipresence effect where local customers see your brand repeatedly across their digital ecosystem.

Minimal Posting Schedule

Commit to just 1-2 quality posts per week on each platform, focusing on appetizing food images, special offers, or behind-the-scenes content. Consistency matters more than volume. A few excellent posts perform better than daily low-effort content.

Responsive Communication

The most crucial element is responsiveness. Using our Unified Inbox, ensure every comment, message, and review receives a timely, personalized response. This engagement builds loyalty and convinces potential customers who are researching your business.

Content Repurposing

Create content once, use it everywhere. A single great photo of your specialty pizza can be used on Instagram, Facebook, your Google Business profile, and in local ads. Our system helps you easily repurpose content across platforms.

Sample Monthly Plan

JUNE 2023
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Want a complete digital marketing strategy for your pizzeria?

Explore PizzaBoy Marketing

See the Unified Inbox in Action

Watch how easily you can manage all your customer communications

Unified Inbox Demo
00:20
Message inbox organization and filtering
01:15
AI response suggestions in action
02:30
Managing reviews across platforms
03:45
Team collaboration and assignment

What Pizzeria Owners Say

Real results from businesses using our Unified Inbox

"Before PizzaBoy, I was constantly juggling between apps to respond to customers. I'd miss messages for days, and sometimes completely forget to respond to reviews. Now everything comes to one place, and the AI helps me respond quickly with the right information. We've seen a huge improvement in our online reviews because we're more responsive."

Carlo G.

Carlo G.

Metro Pizza

"The lightweight marketing approach they recommended was perfect for us. We don't have time to be social media experts, but running just a few ads locally and posting once or twice a week has made a huge difference. Combining that with quick responses through the Unified Inbox has increased our online orders by 32%. It's the perfect balance of effort and results."

Sophia L.

Sophia L.

Sophia's Slice Shop

Streamline Your Customer Communications

Join hundreds of pizzerias using PizzaBoy Unified Inbox to manage all their platform messages in one place.

Simplify Your Communications Today

Take the first step toward managing all your customer messages in one place. Fill out the form to schedule a personalized demo of the Unified Inbox.

Platform Integration
AI Response Setup
Team Training
Marketing Strategy

Schedule Your Demo

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