Our Commitment

Ruby Hill Farm is committed to ensuring that our website — rubyhillfarm.com — is accessible to the widest possible audience, regardless of technology, ability, or circumstance. We believe that every person, including those with disabilities, deserves equal access to information about our farm, our products, our events, and the work of Madi's Way.

We have invested resources into improving the accessibility and usability of our website, adhering to the absolute latest web guidelines and standards. Accessibility is an ongoing effort, and we view it as an integral part of our values as a community-focused farm and organization. We continuously audit our digital presence to identify and remediate access barriers.

Standards & Conformance Status

Our goal is to strictly conform to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, published by the World Wide Web Consortium (W3C). WCAG 2.2 Level AA defines requirements for designers and developers to improve accessibility for people with disabilities. Conformance with these guidelines helps make the web more accessible to users who are blind or have low vision, deaf or hard of hearing, have limited movement, speech disabilities, photosensitivity, or learning and cognitive disabilities.

Our digital accessibility efforts are guided by the following standards and references:

• WCAG 2.2 Level AA — The latest Web Content Accessibility Guidelines (W3C)
• Americans with Disabilities Act (ADA), Title III — Public Accommodations
• Section 508 of the Rehabilitation Act of 1973, as amended
• WAI-ARIA 1.2 — Accessible Rich Internet Applications specification
• New York State Human Rights Law — which prohibits disability discrimination

Note: We are aware of the emerging WCAG 3.0 working drafts. We will transition our compliance targets to WCAG 3.0 once it is finalized and adopted as an enforceable standard by the DOJ and W3C.

Measures We Have Taken

Ruby Hill Farm takes the following proactive measures to ensure accessibility of our website:

• (WCAG 2.2 Standard) Focus Not Obscured (Minimum 2.4.11): Ensured focused interactive elements are never entirely hidden by sticky headers or footers.
• (WCAG 2.2 Standard) Target Size (Minimum 2.5.8): Designed all interactive touch targets (links, buttons, form controls) to be a minimum of 24x24 CSS pixels, ensuring they are easily selectable for users with motor impairments.
• (WCAG 2.2 Standard) Redundant Entry (3.3.7): Eliminated redundant data entry in forms (such as billing vs. shipping inputs) to minimize cognitive load.
• (WCAG 2.2 Standard) Accessible Authentication (3.3.8): Ensured login flows do not require cognitive tests (e.g., memorization or solving complex puzzles) and fully support password managers.
• (WCAG 2.2 Standard) Dragging Movements (2.5.7): Ensured that any functionality requiring a dragging motion can also be achieved with a simple pointer click.
• Included a visible skip navigation link to allow keyboard users to bypass repetitive navigation and reach the main content directly.
• Applied semantic HTML5 elements throughout the site (e.g., <main>, <nav>, <header>, <footer>, <article>, <section>) to convey meaning and structure to assistive technologies.
• Ensured all meaningful images include descriptive alt text attributes; decorative images use empty alt attributes (alt="") so screen readers ignore them.
• Maintained a minimum color contrast ratio of 4.5:1 for normal text and 3:1 for large text.
• Ensured the site layout is responsive and reflows on all viewport sizes without loss of content or functionality, supporting users who zoom up to 400%.
• Provided visible focus indicators on all interactive elements to support keyboard navigation.
• Implemented a logical reading order and heading hierarchy (H1 → H2 → H3) to facilitate navigation by screen reader users.
• Telephone numbers are formatted as clickable tel: links to support users on mobile devices and those using assistive calling technologies.
• Respected the prefers-reduced-motion CSS media query to disable animations and transitions for users who have requested reduced motion in their operating system settings.

Known Limitations

Despite our best and continuous efforts, some areas of our website may not yet fully conform to WCAG 2.2 Level AA due to technological constraints. We are aware of the following known limitations and are actively working to address them:

• Legacy images: Some older images in our gallery sections may lack sufficiently descriptive alt text. We are conducting a rolling content audit and updating all historical image descriptions.
• PDF documents: Some legacy downloadable documents linked from our site may not be fully accessible natively. We are committed to providing accessible alternatives upon request.
• Video content: Older videos embedded on or linked from our website may not include closed captions or audio descriptions. We will add captions and transcripts to video content as resources allow.

We are committed to resolving these limitations. Our accessibility improvements are ongoing and are prioritized by impact on users.

Assistive Technologies Supported

Our website has been designed and tested to support compatibility with the following assistive technologies and browser combinations. We aim to ensure a comparable experience across all of these environments:

• NVDA (NonVisual Desktop Access) with Mozilla Firefox on Windows
• JAWS (Job Access With Speech) with Google Chrome and Microsoft Edge on Windows
• VoiceOver with Safari on macOS and iOS (iPhone/iPad)
• TalkBack with Chrome on Android devices
• Dragon NaturallySpeaking (voice control software) with Chrome on Windows
• Windows High Contrast Mode with Microsoft Edge
• Keyboard-only navigation across all modern browsers
• Browser zoom up to 400% without loss of content or functionality

Third-Party Content

Our website may include content, widgets, and integrations provided by third-party service providers. While we strive to select vendors that prioritize accessibility, Ruby Hill Farm does not control or maintain the underlying source code of these third-party services and cannot guarantee their strict conformance to WCAG 2.2 AA guidelines.

Known third-party integrations include:

• EmbedSocial — Instagram feed embedding service
• EventBrite — Event ticketing and registration platform
• Google Maps — Mapping and location services
• Instagram — Social media content embeds

Remediation of third-party software code is an "undue burden" under the ADA as it is legally and technically outside of our direct control. If you encounter an accessibility barrier related to a third-party plugin or widget on our website, please contact us immediately. We will work to provide you with the information, functionality, or service through an accessible alternative method (such as processing an event ticket over the phone).

Physical Accessibility at Our Farm

In addition to our digital accessibility efforts, we are committed to ensuring that visitors to Ruby Hill Farm can enjoy our farm stand, events, and property comfortably. Our physical location is located at:

If you have specific accessibility needs or require accommodations for your visit — including accessibility for individuals with mobility limitations, visual or hearing impairments, or other disabilities — please contact us in advance so we can make appropriate arrangements. We are a working farm and some areas of the property are natural terrain; we will do our best to ensure that all guests can participate in our events and access our farm stand.

For inquiries regarding physical accessibility, please contact Diana at: 917-733-9363

Feedback & Contact

We welcome your feedback on the accessibility of rubyhillfarm.com. If you experience any barriers to accessing content on our website, or if you find any content inaccessible to you, please let us know. We take all accessibility concerns seriously and will do our utmost to respond and address the issue promptly.

What to include in your message: Please describe the specific accessibility barrier you encountered, the page URL where you encountered it, the assistive technology or browser you were using, and your preferred format for a response.

Legal Disclaimer & Good Faith Effort

Ruby Hill Farm makes every reasonable, good-faith effort to ensure that the content on rubyhillfarm.com is accessible to all users, including individuals with disabilities, in compliance with applicable accessibility standards including the Americans with Disabilities Act (ADA) Title III, and the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.

Our website undergoes continuous monitoring and remediation. While we strive for absolute full accessibility conformance, we acknowledge that the rapid evolution of web technologies means that occasional, temporary accessibility gaps may occur. We consider the continuous maintenance of our accessibility posture to be a core operational priority.

Ruby Hill Farm does not warrant that this website is flawlessly accessible to all users at all times, nor that it fully conforms to every single applicable accessibility standard without exception. As legally established, businesses are not required to ensure full accessibility of third-party platforms that are outside their administrative control if doing so would present an undue technical or financial burden.

This Accessibility Statement does not constitute legal advice. Nothing in this Accessibility Statement shall be construed as an admission of liability, a waiver of any defense, or an acknowledgment of any non-compliance with applicable law. Ruby Hill Farm expressly reserves all legal rights and defenses.

If you believe that a specific page, feature, or piece of content on our website is inaccessible to you, please contact us immediately using the contact details provided in Section 8 of this statement. The fastest way to resolve a barrier is to notify us directly so our team can remediate the issue and provide you with immediate assistance.

This Accessibility Statement was last reviewed and updated on March 9, 2026.