Turn Customer Data Into Growth Opportunities
Know Them. Segment Them. Personalize For Them.™
ShopKeep Customer Insights transforms your WooCommerce data into actionable intelligence. Understand each customer's unique behavior, segment your audience with precision, and deliver personalized experiences that dramatically increase conversions and lifetime value.
Rate
Average Order Value
Lifetime Value
Customer Segments
Customer Profile
Behavior Analytics
Track and analyze every customer interaction with your store to identify patterns.
Smart Segmentation
Create precise customer segments based on purchase history, behavior, and value.
Personalization
Deliver personalized product recommendations, offers, and content to each shopper.
Targeted Campaigns
Create and automate targeted marketing campaigns for specific customer segments.
Powerful Customer Behavior Analytics
Understand every aspect of customer interactions with your store
Track The Complete Customer Journey
Gain unprecedented visibility into how customers interact with your WooCommerce store. Track browse patterns, product views, purchase behavior, and more to create detailed customer profiles that power your personalization strategy.
- Browsing patterns and product view history
- Purchase frequency, recency, and monetary value analysis
- Category and product affinity tracking
- Cart abandonment and conversion funnels
Smart Segmentation That Drives Results
Move beyond basic demographic segmentation to create actionable customer groups based on behavior, value, and preferences. Our intelligent segmentation engine uses machine learning to identify patterns that humans might miss.
- RFM (Recency, Frequency, Monetary) segmentation
- Behavioral segmentation based on browse and purchase patterns
- Lifecycle-based segments (new, active, at-risk, dormant)
- Custom segmentation rules with drag-and-drop builder
Personalization That Converts
Deliver tailored shopping experiences to each customer based on their unique preferences and behavior. From product recommendations to personalized content and offers, create experiences that make customers feel understood and valued.
- AI-powered product recommendations engine
- Personalized content and offers on product pages
- Dynamic pricing and promotions for different segments
- Customized shopping experiences across your store
Targeted Marketing Campaigns
Convert insights into action with targeted marketing campaigns that deliver the right message to the right customer at the right time. Automate campaign workflows based on customer behaviors and triggers to maximize engagement and ROI.
- Segment-specific email and SMS campaigns
- Behavior-triggered automations and workflows
- Personalized coupon and discount generators
- Campaign performance tracking and optimization
Predictive Analytics & Customer Scoring
Go beyond understanding the past to predicting future customer behavior. Our advanced AI analyzes patterns to forecast purchase probability, churn risk, and lifetime value potential so you can take proactive steps to maximize customer relationships.
- Purchase propensity scoring and next purchase prediction
- Churn risk identification and prevention
- Customer lifetime value forecasting
- Product affinity and recommendation predictions
How Customer Insights Works
From data collection to personalized experiences
Connect Your Store
Install our plugin to start collecting customer behavior and purchase data.
Build Customer Profiles
The system automatically creates detailed profiles for each customer.
Create Segments
Use our segmentation tools to group customers by behavior, value, or preferences.
Personalize & Automate
Deliver personalized experiences and targeted campaigns across your store.
Explore Customer Insights
Interactive demo showing how you'll understand and engage your customers
Customer Insights Overview
Customer Acquisition Trend
Customer Segments
Top Customer Categories
Recent High-Value Customers
| Customer | Orders | Total Spent | Last Order |
|---|---|---|---|
|
JD
Jane Doe
|
14 | $842.75 | 2 days ago |
|
MS
Mike Smith
|
11 | $723.40 | 4 days ago |
|
AJ
Alex Johnson
|
9 | $685.22 | 1 week ago |
Explore The Demo:
- Click different menu items to explore various insights
- See how customer data is organized and visualized
- Discover how segmentation helps you target specific groups
- Experience how customer profiles drive personalization
Note: This interactive demo simulates the actual Customer Insights dashboard. In your store, it will be populated with your real customer data.
Simple, Transparent Pricing
Choose the plan that works for your store
Split Payments
Three monthly payments of $55
- Full Access to Customer Insights
- Lifetime Updates
- Use on 1 WooCommerce Store
- 1 Year Premium Support
- Customer Behavior Analytics
- Segmentation Tools
- Personalization Engine
Enterprise Solutions
For larger stores needing advanced features, custom integrations, and dedicated support
- Advanced AI personalization capabilities
- Custom integrations with your existing tools
- Unlimited customer profiles and segments
- Priority support and consulting services
30-Day Money-Back Guarantee. If you're not completely satisfied, we'll refund your purchase.
What Store Owners Are Saying
Join hundreds of retailers using customer insights to drive growth
"Customer Insights transformed how we market to our customers. We went from a one-size-fits-all approach to targeted campaigns for different segments. Our email open rates increased by 143%, click-through rates by 87%, and most importantly, our conversion rate from email campaigns rose by 42%. The ROI has been incredible."
"The personalization engine is pure magic. We're now showing product recommendations that actually match what our customers want. Average order value has increased by 31% since implementation, and our repeat purchase rate has gone from 17% to 28% in just three months. I can literally see the impact on revenue every day."
"The churn prediction feature is worth its weight in gold. We identified 326 high-value customers who were at risk of never purchasing again, and created a targeted win-back campaign. We recovered 187 of those customers who have since placed orders totaling over $43,000. This tool paid for itself many times over in the first month alone."
Frequently Asked Questions
Everything you need to know about Customer Insights
How does the system collect customer behavior data?
+Customer Insights uses a lightweight JavaScript tracking code that's automatically added to your WooCommerce store when you install our plugin. This code tracks user interactions such as page views, product views, cart additions, and purchases. It also collects data from your existing WooCommerce orders and customer database. All tracking is GDPR compliant with built-in consent management, and personally identifiable information is properly secured with enterprise-grade encryption.
How accurate are the product recommendations?
+Our AI-powered recommendation engine typically achieves 30-45% higher conversion rates compared to standard "related products" features. It uses multiple algorithms including collaborative filtering (what similar customers purchased), content-based filtering (based on product attributes), and sequential pattern analysis (products commonly purchased together). The system continuously learns and improves based on customer interactions. Most stores see significant improvement in recommendation accuracy within 2-4 weeks as the system gathers more data specific to your customers' behavior patterns.
How does segmentation work and what segments can I create?
+Our segmentation engine allows you to create customer segments based on virtually any data point we collect. This includes RFM (Recency, Frequency, Monetary) metrics, browsing behavior, purchase history, product preferences, geographic location, device usage, and more. You can create segments using our pre-built templates (like "VIP Customers," "At Risk of Churning," or "High AOV Shoppers") or build custom segments using our drag-and-drop rule builder. Segments update automatically as customer behavior changes, and you can use them to target marketing campaigns or personalize the shopping experience for specific customer groups.
Can I integrate Customer Insights with my email marketing platform?
+Yes, Customer Insights integrates with all major email marketing platforms including Mailchimp, Klaviyo, ActiveCampaign, Omnisend, and more. The integration allows you to sync customer segments to your email platform as lists or tags, enabling targeted campaigns based on customer behavior. You can also use our webhook and API connections to create custom integrations with any platform. Additionally, our enterprise plan includes custom integration services if you need specialized connections to your existing marketing stack.
How does the personalization engine display content to customers?
+The personalization engine modifies the shopping experience in several ways: 1) Dynamic product recommendations on product pages, cart pages, and in widgets throughout your store, 2) Personalized content blocks that can display different banners, promotions, or messaging based on customer segment, 3) Customized navigation that prioritizes categories of interest to the specific customer, and 4) Personalized search results that prioritize products based on customer preferences. All of this happens in real-time as customers browse your store, creating a unique experience for each visitor based on their behavior and preferences.
Will Customer Insights slow down my website?
+No, Customer Insights is designed with performance in mind. The tracking script is lightweight (under 20KB), loads asynchronously, and utilizes caching and CDN delivery for optimal performance. The personalization features use advanced caching mechanisms and load after critical page content. In our tests across hundreds of WooCommerce stores, the average impact on page load time is less than 100ms. The system also includes intelligent throttling that reduces functionality on slower connections to maintain performance. You can customize performance settings to balance functionality and speed based on your specific needs.
Ready to Unlock the Power of Customer Insights?
Join hundreds of store owners using data to create personalized experiences that drive growth.